Job Description

Here at Avanos Medical, we passionately believe in three things:

  1. Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do;
  2. Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation;
  3. Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world.

At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future. 

Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market our recognized brands in more than 90 countries. For more information, visit www.avanos.com.

Job Position Purpose/Summary

The Sales Account Manager is responsible for developing and executing strategic business plans to drive the growth of the long-term and short-term enteral feeding products and solutions across healthcare settings, including hospitals, long-term care facilities, and via the Home Delivery service. This role combines clinical expertise with sales strategy to influence key stakeholders, provide education, and ensure optimal use of the company’s long-term and short-term enteral feeding portfolios. To manage the sales activities necessary to provide full service to customers on their territory and to achieve the set objectives to drive the business and position AVANOS  as the preferred enteral fedding partner of choice.

 

Job Position Scope

     Sales Account Manager (SAM) for Northern Ireland is responsible for driving commercial success across the Mic-Key and Cor-Brand enteral feeding portfolios. This role involves developing and executing strategic territory sales plans, building strong relationships with clinical and non-clinical key stakeholders in the NHS/private healthcare sectors in each Health Board to ensure optimal product adoption and customer satisfaction across the region. The SAM will also ensure high level engagement with National Procurement, industry bodies and patient advocacy groups where appropriate and with the coordination of the SHPs. The SAM for Northern Ireland will aim to protect and grow sales in the existing user base and identify new opportunities to convert to AVANOS enteral feeding products. The SAM must identify and understand the different funding channels in Northern Ireland and how AVANOS can maximise their position with these.

 

Job Position Accountabilities/Expectations

  • Manage and grow key accounts within the assigned territory to meet or exceed sales targets for the full enteral feeding portfolio as agreed with National Sales Manager.
  • Develop long-term strategic partnerships within the healthcare institutions, including clinical staff and administrative decision-makers to drive revenue growth.
  • To develop and execute strategic sales plans and seek out new avenues for revenue generation.
  • Lead contract negotiations and product conversions.
  • Collaborate with cross-functional teams including Marketing and Customer Service to support customer needs and drive account inititaives.
  • Identify emerging trends, customer needs, and competitive landscape to inform territory planning and product positioning.
  • Support product launches and clinical evaluations.
  • To implement at Hospitals and selected Strategic Account(s) agreed promotional and educational activities & support as agreed with the Regional Sales Manager
  • To provide a day-to-day link between the Strategic Account(s)/ hospitals and Avanos for the effective flow of communication, training, business opportunities and Avanos products/services.
  • To communicate all competitor activity to the Sales & Marketing team.
  • Identify all possible profitable business opportunities for the Healthcare portfolio within the territory.
  • Serve as a clinical expert in enteral nutrition and feeding protocols.
  • Conduct in-services, training and clinical presentations for clinical staff.
  • Stay current on clinical guidelines and provide evidence-based recommendations.
  • To document and update business opportunities, customer contact details, action plans and progress of related activities in SalesForce.com at regular intervals as agreed with line manager.
  • Manage SalesForce.com funnel for the territory; move opportunities through the pipeline.
  • Complete all administration, reports & requests within guidelines in a timely fashion as agreed with National Sales Manager.
  • Ensure effectiveness of journey plan on a regular basis to ensure maximum levels of service.
  • Perform other duties as assigned.
  • Maintain local promotional activity budget & samples budget spend.
  • Quality: Supports the organization to ensure an adequate and effective quality management system, supports the quality policy and sustains a quality culture.

 

Qualifications/Education/Experience/Skill Required

Required Qualifications:

  • Educated to at least high school standard or equivalent vocational qualification. Nursing, Medical sales and a clinical background will be an advantage. Must be able to work alone & unsupervised for long periods of time.
  • Must be a Sales Representative; demonstrable superior selling, negotiation, and presentational skills.
  • Prior experience in enteral feeding or related therapeutic nutrition area and knowledge of home delivery service is highly desirable.
  • Excellent presentation, communication and interpersonal abilities.
  • Profociency in CRM software and Microsoft Office Suite

 
Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, national origin, disability status, etc.

 

Join us at Avanos
Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives,
people, and communities around the world.